European and Exotic Auto Service and Parts Consultant

European and Exotic –
Auto Service and Parts Consultant

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Looking for Service and Parts Consultant Jobs in Atlantic Beach, FL? We are growing and looking for a full-time Service and Parts Consultant who will assist our clients with service, repairs, and performance work on old and new model Audi, Bentley, BMW, Ferrari, Lamborghini, Mercedes-Benz, MINI Cooper, Porsche, Rolls-Royce, and Volkswagen automobiles. Read more about our immediate service job opportunities below.

Service and Part Consultant Jobs in Jacksonville, FL

We are proud to be a family-owned business with deep roots in the automotive industry. We are an award winning shop, and were recently nominated as the Best Auto Repair Shop in the Bold City Best of Jacksonville 2022, outranking the dealership and the independent European shops. We are known nationwide for our performance work and high standards of excellence. We offer great benefits and competitive pay. We are looking for the perfect person to be on the front lines of our business working directly with our customers.

Our shop services some of the most precious brands in the industry including Audi, Bentley, BMW, Ferrari, Lamborghini, McLaren, Mercedes-Benz, MINI Cooper, Porsche, Rolls Royce, and Volkswagen. We take a long term view about investing in our people and the European & Exotic Auto Enthusiast community.

We treat our customers’ cars as if they were our own. We care about making our customers feel great, helping our employees succeed, and improving our community. We provide an environment in which everyone can be his or her best. This ensures that our customers get the best experience in the business and the automotive community is a better place.

Job Summary

We are Customer Service driven and we’re looking for a European Automotive Service & Parts Consultant that puts our customers first.

Responsibilities and Duties

  • Greet our customers with a smile as they arrive or call the shop
  • Complete all service documents
  • Represent and sell recommended maintenance and repair work
  • Follow-up with each customer on declined work
  • Effectively manage activity in the service lane
  • Maintain ongoing conversations with extended warranty providers
  • Parts sourcing and ordering from preferred vendors
  • Assist Shop Assistants with checking in parts and checking in cars

Qualifications and Skills

  • Automotive industry experience (or knowledge) is required
  • Service writing experience is helpful, but not required
  • Professional appearance
  • Strong communication skills
  • Strong leadership skills
  • Able to sell/recommend service
  • Valid Florida driver’s license with a clean driving record
  • Must be reliable and punctual
  • Pass a drug test

Preferred Experience

  • Dealership Experience
  • Factory Certification
  • Customer Service Experience

Benefits and Perks

  • Employee wellness program
  • Lunch and snacks provided every day saving each employee over $3,825 per year in food costs
  • Health benefits eligibility after 30 days
  • Employee discounts on service and parts
  • Family environment

Job Type: Full-time

Pay: $30-52K per year, plus opportunity for additional bonuses and raises for exemplary performance

Hours: 8am-7pm

Days: Monday-Friday

Our Company Ethos

Take Pride in Your Environment & Equipment

I understand that it is the responsibility of every team to ensure all equipment, tools and parts that are onsite are properly maintained at all times so that we can have an efficient workflow. I understand I must keep my workstation clean and organized at all times. If anything looks out of place or is broken in the shop, I will report it to management immediately. I will do my tasks efficiently and I will strive to help save the company money by doing my tasks faster, more efficiently; ordering supplies in bulk and not at the last minute; making sure every shop supply and part are on every ticket; and ensuring I never abuse or take shop supplies for granted.

Take Pride in Your Appearance

I understand that is the responsibility of every team member to ensure they take pride in their appearance by always being freshly cut, clean shaven, dressed in a clean uniform that fits properly, without stains or holes. This ensures your safety while demonstrating to our customers that they can trust we will not get dirt/grease on their expensive property.

Take Pride in Your Attitude

I understand that is the responsibility of every team member to lead by example with their knowledge and follow-through on company procedures. I understand it is my responsibility to set a good example, hold my fellow team members accountable, and report any repeat insubordination to management. I understand that I will make mistakes and it is not the mistake that matters as much as how I handle fixing/making my mistake right.

Take Pride in Continuing Your Education

I understand that it is my responsibility to continue my education in the field of European and Exotic Autos, Motorsports, as well as continue my education for my current job, as well as for roles/jobs that I want to achieve in the future.

I have filled him with the Spirit of God, with wisdom, with understanding, with knowledge and with all kinds of skills.

~ Exodus 31:3

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