Got Questions or Want to Book Something Else? Call or Text (904) 270-9390.
What kinds of cars do you service?
We service Audi, Bentley, BMW, Ferrari, Lamborghini, Mercedes-Benz, MINI Cooper, Porsche, Rolls Royce, and Volkswagen.
What’s included in a FREE Inspection?
Our FREE inspections for Audi, BMW, Mercedes-Benz, MINI Cooper, Porsche, and Volkswagen Drivers include a visual inspection of brakes, tires, and fluids, a visual inspection of the engine bay for oil and coolant leaks, and fault code scan using factory-approved diagnostic software. Remember, a FREE inspection is not a diagnostic. If your car has a known issue or is outside what can be visually inspected, you should schedule a diagnostic. Limit 1 Free Inspection per car every 30 days.
What kind of oil do you use?
At the heart of your car is the motor, and the motor oil is your car’s blood. Not all oils and additives are the same. As performance driving machines, there is a need for high-quality oil products in every European and Luxury model we service. Oil does more for your motor than just lubricate and cool. It has to work efficiently at very high pressures and temperatures. The oil also has to clean the motor of fuel particles, acids, abrasions, combustion residues, and water, as well as protect the motor from corrosion and guarantee nothing will be able to get in. Modern motor oils, like LIQUI MOLY, are high-tech products tailor-made for your car. That’s why car manufacturers only give their approval to selected oils, and why we selected LIQUI MOLY as our exclusive product for oil change service.
When should I get a diagnostic?
If your car won’t start or has a recurring issue that can’t be detected with a visual inspection, we will recommend a diagnostic. We start at 1 hour and most issues are diagnosed in 1 hour. Some electrical or engine issues could require 3 or more hours to diagnose. We will also recommend a diagnostic if you would like us to perform repairs to a vehicle that was not diagnosed at our shop. Our only exception would be if you have a diagnostic report from a dealership. Following our diagnostic, we will present a detailed inspection report along with an estimate for any repairs.
What is your cancellation policy?
For all of the appointments except the FREE inspection, you will be required to input your credit card to reserve your appointment. We require 24-hour cancellation notice for a full refund.
What are your labor rates?
Our European Car (Audi, BMW, Mercedes, MINI Cooper, Porsche, and Volkswagen) labor rates start at $99.97 / hour. Performance and Vehicle Fabrication rates are $139.97 / hour. Vehicle fabrication includes anything that is a vehicle modification, outside of manufacturer specifications. Our High-End Luxury and Exotic (Bentley, Ferrari. Lamborghini, Rolls Royce) labor rates are $139.97 / hour.
Do you offer tow service?
If you are in need of a tow to our shop, we have very affordable towing to our shop. Call or Text (904) 270-9390 to request a tow.
Do you offer financing?
Yes! Receive instant approvals from our financing partner before or after your appointment with us. Ask for details.
Do you warranty your work?
Yes! Repairs include a 24,000 mile, 2 year nationwide parts and labor warranty. If any of the parts need replacing, you can come back to our shop if you are local, or if you are in another location, you can put in your zip to find a repair shop near you.