What precautions are we taking during COVID-19 to ensure the health of our staff and customers?
✅ We keep a super clean shop, but we have kicked things up. We have completely disinfected our building with a hospital-grade disinfectant, which we are doing 3 times per day. We disinfect the surface area of every vehicle that we go in. We sterilize every piece of mail and received parts as each arrives. We follow CDC guidelines regarding wearing gloves and masks, and keeping a 6 foot distance.
✅ We offer courtesy towing for repairs that exceed $1,500 (up to 25 miles). Each additional mile is $3.50 per mile. If your repairs are less than $1,500, our tow costs are $75 for pickup which includes the first 10 miles and $3.50 per mile.
✅ You must have an appointment. When you arrive for your appointment, pull up to the cones or park in a parking spot in the adjacent lot (white building). After parking, place keys in the blue dropbox at the first door of the main warehouse. If you have scheduled a quick service appointment and need to wait, we have a very comfortable climate-controlled waiting area with complimentary bottled water, snacks, and wifi.
✅ All inspections, estimates, approvals, payments will all be handled digitally. No cash will be accepted at this time.
✅ When your vehicle is complete, we will send your inspection and your estimate digitally. Once your invoice is paid, we will text you a code so you can retrieve your keys from a secure lockbox on site.