Shop visits are appointment only. No squeeze ins, stop ins, or drop ins. All appointments must be dropped off except for oil changes or if you have made other arrangements with our team. Please also be advised all missed appointments will be charged $50 if you do not provide 24 hour notice of reschedule or cancellation. For further details on our cancellation policy and late policy, click here.
Please also be advised that in the event of any unexpected wait times, other clients’ vehicles may take longer than expected to diagnose and treat so unfortunate delays do occur. We will get to your vehicle as soon as possible and we will contact you when your car is ready for pickup.
Keep Scrolling for Frequently Asked Questions
DROPOFF INSTRUCTIONS
To dropoff for your appointment:
Pull up to the cones or park in a parking spot in adjacent lot (next to the white building).
After parking, place keys in blue dropbox at the first door on the warehouse.
Cars 15 Years or Older
For cars 15 years or older, call the shop to book your appointment. We are selective with the older cars we work on due to the global parts shortage and/or condition of the vehicle. Thank you for your understanding and patience.
We Service 12 of the Most Luxurious Brands
We service Audi, Bentley, BMW, Ferrari, Lamborghini, Mercedes-Benz, McLaren, MINI Cooper, Porsche, Rolls Royce, Volkswagen, and Volvo. Our Mechanics are Factory Trained Master Technicians that are required to maintain their certifications.
We Offer FREE Inspections
We include a free inspection with every quick service and repair job. A free inspection includes a fault code scan using factory diagnostic software, a visual inspection of your brakes, tires and fluids, and a visual inspection of the engine bay for oil and coolant leaks. If we find any issues during our inspection, by law we are required to advise you of these issues.
We Are the Diagnostic Experts
If your car won’t start or has a recurring issue that can’t be detected with a visual inspection, we can diagnose the issue for you. We can handle anything, electric, convertible top, transmission, engine, etc. If you would like us to perform repairs to a vehicle that was not diagnosed at our shop, we will require a diagnostic. Our only exception would be if you have a diagnostic report from a dealership. Following our diagnostic, we will present a detailed inspection report (with photos and videos) along with an estimate for any repairs. All diagnostic appointments are scheduled as dropoffs (no waiting). Older cars (15 years+) will take longer and we will advise you accordingly when we go over the inspection.
When to Schedule a Phone Meeting or In Person Meeting
A phone or in person meeting is a meeting with our front end staff to discuss your project that is coming into the shop or currently in the shop (no technicians will be on the call). These appointments allow our team members the opportunity to give you dedicated attention. We will provide as much information as possible during these meetings, but some things are beyond our control due to the ongoing labor and parts shortage worldwide. Excessive follow-ups will incur administrative costs.
Our Oils and Additives
At the heart of your car is the motor, and the motor oil is your car’s blood. Not all oils and additives are the same. As performance driving machines, there is a need for high-quality oil products in every European and Luxury model we service. Oil does more for your motor than just lubricate and cool. It has to work efficiently at very high pressures and temperatures. The oil also has to clean the motor of fuel particles, acids, abrasions, combustion residues, and water, as well as protect the motor from corrosion and guarantee nothing will be able to get in. Modern motor oils, like LIQUI MOLY, are high-tech products tailor-made for your car. That’s why car manufacturers only give their approval to selected oils, and why we selected LIQUI MOLY as our exclusive product for oil change service.
You want an oil treatment with your oil service…
We offer many LIQUI-MOLY additives that can help improve the performance of your vehicle and keep your Euro or Exotic auto running like new. There are a few common treatments. Just add which one you want to the notes when you book your appointment. If you aren’t sure, we can help you select the right additive for your car and mileage.
Our Cancellation Policy
We understand that sometimes schedules change and therefore we request that you give us at least 24-hour notice when cancelling or rescheduling your appointment. Appointments cancelled after the 24-hour period will incur a charge of $50. Clients that cancel the day of their scheduled appointment or “no show” will be charged $50. To cancel or reschedule your appointment, please call the shop at (904) 270-9390 or email bavarianrennsport@gmail.com to reschedule.
Our Late Policy
To respect the time of both our clients and our staff, we ask you to arrive on time for your appointment. Please note that if you are over 15 minutes late for your appointment, we may have to reschedule your service if it cannot be completed in the remaining time allotted. If we do not hear from you within 15 minutes or more into your scheduled appointment time it will be considered a “no show” and you will be charged a “no show” fee of $50. We appreciate your cooperation and understanding.
Our Labor Rates
Our European Car (Audi, BMW, Mercedes, MINI Cooper, Porsche, and Volkswagen) labor rates start at $160 / hour. Performance and Vehicle Fabrication rates are $180 / hour. Vehicle fabrication includes anything that is a vehicle modification, outside of manufacturer specifications. Our High-End Luxury and Exotic (Bentley, Ferrari. Lamborghini, McLaren, Rolls Royce) labor rates are $180 / hour.
We Offer Towing Service
We offer courtesy towing for repairs that exceed $1,750 (up to 25 miles). Each additional mile is $4 per mile. If your repairs are less than $1,750, our tow costs are $125 for pickup which includes the first 10 miles and $4 per mile.
We Offer Financing
Yes. We offer 90 days, 6 months, and 12 months same as cash financing when you make the minimum monthly payments. Ask for details. The application process is easy!
We Warranty Our Work
Unless otherwise stated on your estimate and invoice, repairs include a 24,000 mile, 2 year nationwide parts and labor warranty. If any of the parts need replacing, you can come back to our shop if you are local (within 20 miles), or if you are in another location, you can put in your zip code to find a repair shop near you. Be sure to review the warranty paperwork we provide and follow it very carefully to ensure any towing services you require are covered.
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Email Us
(904) 270-9390